Resolved: MacViewer Not Working in Ventura Operating System
MacViewer Not Working in Ventura Operating System
For the past 13 years the Macintosh operating system enumerates USB drives using a specific method. The latest Mac OS version called Ventura ( macOS 13 ) enumerates flash drives using a different method. This new method creates a problem for the secure MacViewer application. MacViewer versions 22.214.171.124 and lower will have conflicts with Ventura and not allow access to the data (but the files are safe from being viewed or opened).
Nexcopy resolved this issue with MacViewer version 126.96.36.199.
The amended MacViewer is included with Drive Wizard 1.0.36 and higher, which is the free data load software obtained from our support page. For those using Nexcopy duplicator equipment, the software version of Drive Manager PRO 188.8.131.52 contains the fix for Ventura.
Please keep in mind Nexcopy cannot predict the future of operating systems produced by Apple or Microsoft and therefore puts Nexcopy in a reactionary situation.
The Copy Secure solution is a write protected USB flash drive and unable to be remotely updated. It is required a new drive be made with the version of MacViewer which supports the Ventura operating system change.