Resolved: MacViewer Not Working in Ventura Operating System

MacViewer Not Working in Ventura Operating System

For the past 13 years the Macintosh operating system enumerates USB drives using a specific method. The latest Mac OS version called Ventura ( macOS 13 ) enumerates flash drives using a different method. This new method creates a problem for the secure MacViewer application. MacViewer versions 1.5.11.115 and lower will have conflicts with Ventura and not allow access to the data (but the files are safe from being viewed or opened).

Nexcopy resolved this issue with MacViewer version 1.5.11.117.

The amended MacViewer is included with Drive Wizard 1.0.36 and higher, which is the free data load software obtained from our support page. For those using Nexcopy duplicator equipment, the software version of Drive Manager PRO 1.11.3.1 contains the fix for Ventura.

Please keep in mind Nexcopy cannot predict the future of operating systems produced by Apple or Microsoft and therefore puts Nexcopy in a reactionary situation.

The Copy Secure solution is a write protected USB flash drive and unable to be remotely updated. Please follow the instructions to update a Copy Secure flash drive to resolve the issue mentioned in this post. Instructions can be found here.